How do you wash this product? Does the memory foam inner have a waterproof washable and removable outer?

Hi Lauren, Thank you for your inquiry, the first cover is machine washable. The inner protective cover/layer is only designed as a protective waterproof layer and is too fragile to wash. Note the foam is not designed to be washed but could be aired or put in the sun to breath.We hope this helps. if you follow the link https://www.babyonthemove.co.nz/store-locations/ this will take you to our online store finder. Here you can find contact details for your nearest Baby On The Move Store where one of our team experts will be happy to assist you in your product search and help answer any further questions you may have.