Hi Lisa, Thank you for your enquiry. Here at Baby On The Move, we have not experienced this issue with the Graco Nautilus 3 in 1 Seat and have also been given no indication/notification from the manufacturer to inform us of any issue or plans to adjust this. The model that is available to purchase here at Baby On The Move is compliant to European safety standard. If you follow the link https://www.babyonthemove.co.nz/store-locations/ this will take you to our online store finder where you can find contact details for your nearest Baby On The Move Store. Here, one of our expert Car Restraint Technicians can assist in helping you to find the right car seat for you and your child and assist with any further questions you may have regarding our range of products. We hope this has helped with your query.
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