Hi Skye,
Thank you for your enquiry, our best suggestion is to download the Manufacturers instructions which is available ion the product tab, this way it will show you how to remove the cover safely as per the manufacturers instructions. We hope this helps. ?For further information on this or any of our other products available, if you follow the link https://www.babyonthemove.co.nz/store-locations/ this will take you to our online store finder. Here you can find contact details for your nearest Baby On The Move Store where one of our team experts will be happy to assist you in your product search and help answer any further questions you may have. We hope this has helped with your query.
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