Hi Olivia, thank you for your enquiry. with adjusting the straps it would depend on your child’s height, if the straps are below your child’s shoulders then it may be time to get it adjusted. we would recommend bringing the seat into your local Baby On The Move Store so that a trained Child Seat Technician can do this for you. We hope this helps. ?For further information on this or any of our other products available, if you follow the link https://www.babyonthemove.co.nz/store-locations/ this will take you to our online store finder. Here you can find contact details for your nearest Baby On The Move Store where one of our team experts will be happy to assist you in your product search and help answer any further questions you may have. We hope this has helped with your query.
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